Remote Administrative Assistance:
Choose your plan
A remote Administrative Assistant (also called a Virtual Assistant, or VA) can get your social media cranking, screen candidates, answer phones, and more! Paired with a Tech Tutor for your technical challenges, this “Jumpstart” Office Team will be the productivity injection you are looking for. Choose a plan that fits the number of hours you need, and you can use them over a three month period!
FREE Journal and metal stylus pen for new clients!
DHM Monitoring Only Plans
Achieve peace of mind by having Digital Helpmates monitor your computer 24/7 for viruses, malware, critical hardware failures, and more. We will let you know if we see any critical failures, and you can fix them yourself or have us help you.
First 2 computers in any household or office included!
$29 per month for the first two computers in any hosehold or office.Subscribe Now
For initial work or for small issues, just pay as you go. Call or text (360) 712-0445 to make an appointment, or schedule one yourself right here!
$70 / hour
The short answer is: Yes, in certain areas.
See our “About Us > Locations” menu above for all the places where we can see you in person.
For everyplace else, we use the Zoom platform to meet and even control your computer.
With remote help, you also save on travel time — keeping all your purchased hours for what you want most: Help with your technology!
With a Jumpstart Office Team, we offer two different Team Members on the same plan: a Tech Tutor and a Remote Administrative Assistant (aka “Virtual Assistant” or VA).
Tech Tutors can help you with all your devices and training on software, and VAs can help with almost everything else!
See our PDF flyers on Jumpstart Office Teams for more info.
You accrue all hours at once, even when you choose to pay monthly. You can use them anytime during the six-month Term. If you run out of hours before your term is up, you can renew early or just pay for your overage by the hour.
The Computer Health Monitoring helps us keep a constant eye on your device. We receive alerts when you have malware, a full hard drive, a dying battery, an outdated Operating System, and many other checkpoints.
If Digital Helpmates receives a critical report on your system, we will let you know so you can schedule with a Tech Tutor or fix the problem yourself.
One of the big advantages of working with Digital Helpmates is that we do NOT have hourly minimums per day.
We do charge a minimum of 15 minutes for any work task, but after that initial 15 minutes, we charge by the minute. No minimums!
Yes and No. Having a JOT subscription entitles you to book with any of Tech Tutors for IT help. You don’t even need to ask — we provide you with their calendar links.
However, we ask that you meet and work with the Virtual Assistant assigned to you, as we have carefully predetermined their available client capacity and they have been specifically trained to help you. If you would like to switch to a different Virtual Assistant, all you need to do is reach out to Laura, and she will make sure to find you the right fit.
Yes! We can help anyone on your team one at a time, and pull from the same subscription.
Yes, after three months if you choose to cancel your subscription.
If you choose to continue with your subscription, you may roll over up to one full term’s worth of hours.
Yes, unless you cancel at the end of your Term. We will give you at least one warning email before your Term renews to remind you of your opportunity to change or cancel.
Yes! If you are traveling or need to take a break for any reason, you may request a one-time complimentary extension.
This is a good way to extend your expiration date if you know you can’t use the hours for a specific period of time.
Your subscription renewal or cancellation date will simply be pushed forward by the amount of time you need.
Just email or call us with your request for the amount of time you need and we’ll take care of it.