Business Teams:

Choose your plan

Does your team need help with computer basics, getting up to speed on your software, migrating from PC to Mac or other tech issues? Perhaps you need an extra set of hands at the office to help fill the gaps? See our FAQ for more about our team can help yours. Hours are accrued all at once for maximum flexibility (even with monthly plans).

FREE Journal and metal stylus pen on your first Term!

Per Month
Per Term

Gold Plan: Teams

60 min / week
$ 419 Monthly
  • 24 Hours Total
  • Best for Triage-level Support
  • Computer Health Monitoring included
  • 104 / Hour

Silver Plan: Teams

60 min every two weeks
$ 239 Monthly
  • 12 Hours Total
  • Best for Moderate Support Needs
  • Computer Health Monitoring included
  • $119 / Hour
Popular

Bronze Plan: Teams

60 min / month
$ 139 Monthly
  • 6 Hours Total
  • Best for Minimal Support Needs
  • Computer Health Monitoring included
  • $139/ Hour

Gold Plan: Teams

60 min / week
$ 2249 Per Term (6 months)
  • 24 Hours Total
  • Best for Triage-level Support
  • Computer Health Monitoring Included
  • $94 / Hour
best value

Silver Plan: Teams

60 min every two weeks
$ 1289 Per Term (6 months)
  • 12 Hours Total
  • Best for Moderate Support Needs
  • Computer Health Monitoring included
  • $107 / Hour

Bronze Plan: Teams

60 min / month
$ 729 Per Term (6 months)
  • 6 Hours Total
  • Best for Minimal Support Needs
  • Computer Health Monitoring included
  • $121 / Hour

NEW!

DHM Monitoring Only Plans

Achieve peace of mind by having Digital Helpmates monitor your computer 24/7 for viruses, malware, critical hardware failures, and more. We will let you know if we see any critical failures, and you can fix them yourself or have us help you.

$29 per month for the first two computers in any hosehold or office; additional computers require additional subscriptions.

Subscribe Now
Teams: hourly rate

For initial work or small issues, just pay as you go. Call or text (360) 712-0445 to make an appointment, or schedule one yourself right here!

$179 / hour

FAQs

Explore our most frequently asked questions about Team Tech Tutoring and Virtual Assistance, and our answers.

Downloads:

?

We offer two different types of help: Tech Tutoring and Virtual Assistance. Tech Tutors can help you with all your devices and training on software, and Virtual Assistants can help with almost everything else! 

See our PDF flyers on Tech Tutoring for Teams and Jumpstart Office Teams for more info.

You accrue all hours at once, even when you choose to pay monthly. You can use them anytime during the six-month term. If you run out of hours before your Term is up, you can renew early, upgrade to a higher plan, or just pay for your overage by the hour.

The Computer Health Monitoring helps us keep a constant eye on your device. We receive alerts when you have malware, a full hard drive, a dying battery, an outdated Operating System, and many other checkpoints.

If Digital Helpmates receives a critical report on your system, we will let you know so you can schedule with a Tech Tutor or fix the problem yourself.

Yes! Having a pre-paid pack of hours entitles you to book with any of our specialists. You don’t even need to ask — we provide you with their calendar links.

This is especially useful for businesses who are cross-platform or have varied VA needs, as our Team Members tend to specialize. You can leverage the strengths of our entire team to get your challenges solved, and we communicate behind the scenes so everyone is up to speed on your projects. 

Yes! We can help anyone on your team one at a time, and pull from the same subscription. When you use a Virtual Assistant along with a Tech Tutor, we call this a “Jumpstart Office Team.” See our JOT PDF download for more info.

Contact us for team trainings and working with groups.

Yes, after six months. However, you may roll over up to one full term when you renew your subscription.

Yes, unless you cancel. We will give you a 30-day warning email before your next term renews. 

If you would like to cancel before your term is over, no problem. All hours spent with your Team Member during your Term would be subject to our hourly rates, and you would pay us the difference. That’s it! No early cancellation penalty.

Yes, you may pause your plan for up to four months at no charge, if you are traveling or need to take a break for any reason. If you need to pause for longer than that and don’t want to lose your hours, it’s just $10/month.

Still have questions? Let us help.