Solo Users:

Choose your plan

Tired of feeling lost and alone with your technology? Look no further. Whether you are a Solopreneur or home user, we can help you with everything from lost passwords to digital photo manipulation. (See our FAQ for more about the services we offer.) Hours can be used in any schedule that works for you – descriptions below are suggestions based on schedules popular with our clients.

FREE Journal and metal stylus pen for new clients on their first Term!

Per Month
Per Term

Gold Plan: Solo

60 min / week
$ 279 Monthly
  • 24 Hours Total
  • Best for Beginners
  • Computer Health Monitoring included
  • $69 / Hour

Silver Plan: Solo

60 min every two weeks
$ 159 Monthly
  • 12 Hours Total
  • Best for Beginning / Intermediate Users
  • Computer Health Monitoring included
  • $79 / Hour
Popular

Bronze Plan: Solo

60 min / month
$ 89 Monthly
  • 6 Hours Total
  • Best for Intermediate / Advanced Users
  • Computer Health Monitoring included
  • $89 / Hour

Gold Plan: Solo

60 min / week
$ 1499 Per Term (6 months)
  • 24 Hours Total
  • Best for Beginners
  • Computer Health Monitoring included
  • $62 / Hour
best value

Silver Plan: Solo

60 min every two weeks
$ 859 Per Term (6 months)
  • 12 Hours Total
  • Best for Beginning / Intermediate Users
  • Computer Health Monitoring included
  • $71 / Hour

Bronze Plan: Solo

60 min / month
$ 479 Per Term (6 months)
  • 6 Hours Total
  • Best for Intermediate / Advanced Users
  • Computer Health Monitoring included
  • $80 / Hour

NEW!

DHM Monitoring Only Plans

Achieve peace of mind by having Digital Helpmates monitor your computer 24/7 for viruses, malware, critical hardware failures, and more. We will let you know if we see any critical failures, and you can fix them yourself or have us help you.

$29 per month for the first two computers in any household or office; additional computers require additional subscriptions.

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SOLO: HOURLY RATE

For initial work or small issues, just pay as you go. Call or text (360) 712-0445 to make an appointment, or schedule one yourself right here!

$129 / hour

FAQs

Explore our most frequently asked questions about Solo Tech Tutoring and Virtual Assistance, and our answers.

Downloads:

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A Tech Tutor can help you with all sorts of tech challenges, from a broken email, to password management, to recovery from a virus, to helping with new purchases, to simple word processing questions. 

We also have Virtual Assistants available for business users under this plan! See our Jumpstart Office Team flyer for more information on what each of these Team Members can help with. 

You accrue all hours at once, even when you choose to pay monthly. You can use them anytime during the six-month Term. If you run out of hours before your term is up, you can renew early, upgrade to a higher plan, or just pay for your overage by the hour.

The Computer Health Monitoring helps us keep a constant eye on your device. We receive alerts when you have malware, a full hard drive, a dying battery, an outdated Operating System, and many other checkpoints.

If Digital Helpmates receives a critical report on your system, we will let you know so you can schedule with a Tech Tutor or fix the problem yourself.

Yes! Having a pre-paid pack of hours entitles you to book with any of our Team Members, including our Virtual Assistants. You don’t even need to ask — we provide you with their calendar links.

This is especially useful for people who have varying needs, as our Team Members tend to specialize in different areas or platforms (Mac vs. PC, social media vs. writing). Check their Team Member page for details.

This plan is for one person only. (We do make an exception for two home users who share one computer.) If you need multiple people to be able to access your Team Member, you should check out our Teams plans.

Yes, after six months. However, you may roll over up to one full term’s worth of hours when you renew your subscription.

Yes, unless you cancel at the end of your Term. We will give you a 30-day warning email before your next Term renews. 

Yes, you may pause your plan for up to four months at no charge, if you are traveling or need to take a break for any reason. If you need to pause for longer than that and don’t want to lose your hours, it’s just $10/month.

Still have questions? Let us help.