Technology doesn’t need to be scary.
With Digital Helpmates, getting one-on-one, consistent tech help is easier than you think.
We’ve got you.
With our personalized, teaching approach to providing help with tech, there’s never been a better time to master your devices. Look below to see what we offer.
trust us to help you.
trust us to help you.
FREE Top Ten Tips e-Book (for Mac & iPhone)
Some of our very best tips for our beginning and intermediate Mac / iPhone users. Content includes: Quick Search, App Switcher, Control Center, Siri and more.
“Digital Helpmates has been a game changer for our small business. The education that DHM has provided our employees makes our business run smoothly and efficiently.”
“I have been a customer for as long as its inception and I’m back in control and confident with myself now.”
“I really enjoy working with Doug. He’s so calm and understanding.”
Explore our Frequently Asked Questions to learn more about the services Digital Helpmates has to offer.
We offer help with technology to home users AND small & medium sized businesses. We can help with almost any tech issue that a traditional IT department can help with, AND we also like to teach you how to become better at your devices!
A partial list of what our Tech Tutors commonly help with: Email issues, passwords, Microsoft Office training, Google Suite services, Mac and iPhone resets, basic WiFi issues, cloud storage, WordPress and websites, printer issues, purchasing decisions, PC optimization, and much more.
For more about our Virtual Assistants and what they help with, download our Jumpstart Office Teams flyer.
We price our services below our competitors, so we can offer consistent help — not just when it’s an emergency. You can get tech help for as low as $89 / month.
It depends. If you are located near any of our US-based Team Members, you may be able to get in-person help. We deduct time from your pre-paid balance for it takes to drive to your location, one way.
Absolutely. We use trusted screen-sharing platforms that only stay connected as long as we are on with you. We do not offer remote access to your devices without you being present, however.
When you purchase a pack of hours, you will be assigned one primary Team Member. We find that you get the most value out of remaining consistent with the same person.
However, you are welcome to book with any tutor on our list whenever you like!
Some of our tutors do work on weekends / after hours. Each Team Member sets their own schedule, so check with us if you are wanting after hours services.
Each tutoring session is by appointment only. At this time we do not offer on-call services, but you can almost always find availability with a tutor within 1 business day.
No, however our Tech Tutors are highly skilled and will know when a device needs repair or advanced help from an IT professional.
We vet and work closely with local computer repair shops and service providers, and can help you find the specialized help you need so you can move on with your life and business.
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