Scam Watch: Moving Companies

 Stop and Read Before You Hire Your Next Moving Company

Moving can be a stressful and overwhelming experience, and unfortunately, there are moving company scams that can make the process even more difficult. These scams can result in lost or damaged belongings, additional fees, and even identity theft. Here are some of the most common moving company scams and how to avoid them.


  1. Lowball estimates

    Some moving companies may offer an unrealistically low estimate to entice customers, only to tack on additional fees and charges later. These fees may be for extra services, such as packing or unpacking, or for “hidden” fees, such as fuel or taxes.

  2. Hostage goods

    Some moving companies may hold your belongings hostage until you pay additional fees that were not included in the original estimate. This can be a frustrating and costly experience, especially if you need your belongings urgently.

  3. Bait and switch

    Some moving companies may promise a certain level of service or a specific moving truck, only to show up with a different truck or provide subpar service. This can result in lost or damaged belongings and a generally unpleasant moving experience.

  4. Identity theft

     Moving companies may ask for personal information, such as social security numbers or banking information, which can put you at risk of identity theft. This can result in fraudulent charges or loans taken out in your name.

To avoid moving company scams, it’s important to do your research and take precautions. Here are some tips:

  • Research moving companies: Check the Better Business Bureau, online reviews, and word-of-mouth recommendations to find a reputable moving company with a track record of excellent service.
  • Get multiple quotes: Get quotes from multiple moving companies to compare prices and services. Be wary of estimates that are significantly lower than others.
  • Read the fine print: Carefully read the contract and any documents provided by the moving company, including any additional fees and the company’s liability for lost or damaged belongings.
  • Ask for references: Ask the moving company for references from previous customers to verify their track record of successful moves.
  • Use secure payment methods: Avoid paying with cash or wire transfers, and use a credit card or other secure payment method to protect yourself from fraud.

Moving can be a challenging experience, but with the right precautions, you can avoid moving company scams and ensure a successful move.


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